Norman, Donald A.

Emotional design : why we love (or hate) everyday things / Donald A. Norman. - New York : Basic Books, 2004. - x, 257 p. : ill. ; 25 cm.

Includes bibliographical references (p. 243-248) and index.

Prologue: Three Teapots -- 1. Attractive Things Work Better -- 2. The Multiple Faces of Emotion and Design -- 3. Three Levels of Design: Visceral, Behavioral, and Reflective -- 4. Fun and Games -- 5. People, Places, and Things -- 6. Emotional Machines -- 7. The Future of Robots -- Epilogue: We Are All Designers.

ISBN: 0465051367 (tr. pbk.) 0465051359

LCCN: 2003010123

Subjects--Topical Terms:
Emotions and cognition.
Design--Psychological aspects.
Industrial design--Psychological aspects.

LC Class. No.: BF531 / .N67 2004

Dewey Class. No.: 155.9/11